I need help
I am having trouble opening my locker
If you cannot access your locker our local technical team is able to help you over the phone on 0448 748 185.
Please include information so that we can identify you as the owner of the locker items i.e. arrival time, last 4 digits of your credit card, the number of your locker etc.
If personal items are jammed in our lockers a team member can be deployed to resolve. Please note in the event where possessions need to be retrieved outside of operational hours, call out fees will apply.
My phone is locked inside my locker
The nearest public phone or access phone is identified on each Locker Bay if your phone is locked in the unit.
I forgot to collect my items
Our lockers are serviced daily and any unclaimed items will be held for 7 days. Please call 0448 748 185, or get in touch via our contact page.